Microsoft Dynamics CRM

A web-based or hosted CRM solution is where the software sits on a server, very often hosted by a dedicated hosting company and your company staff access the CRM solution via the internet.

Such a CRM solution should be looked at for a workforce that is disparate or on the move, as long as they have access to DSL/broadband or better (if you are on dial-up stop reading this and consider upgrading your internet connection first).

The general move in software solutions generally is to web-based applications rather than hosted on a server at the business’ HQ or on individual PC’s. This reflects the increased security that is now available and a reduced total cost of ownership.

Depending on the CRM solution you select, and the CRM solution software partner you choose, you can find a CRM solution is more rapidly implemented. With such a CRM solution there tends to be no expensive hardware to purchase, install and maintain; the hosting or ASP (Application Service Provider) take care of that for you. Information tends to be transmitted to all users of client information faster in a scenario where users are mobile and geographically widespread, however the key benefit for web-based CRM solutions is accessibility.

Accessibility is greatly enhanced through a web-based CRM solution because as long as you have access to the internet you can access the CRM no matter where you are in the world - as long as you have the access rights of course!

Microsoft CRM Software Provider